Shipping and returns

Shipping

For orders placed Monday through Friday by 11:00 am, we aim to ship them out the same day. 📦

As soon as your package is on its way, you will receive a shipping confirmation with a tracking link so you can see exactly when your order will arrive. Delivery to Packstations is possible.

 

📍 Shipping Costs & Delivery Times

We offer free shipping within Germany & the EU on orders over €80.

Free shipping on international orders applies for orders over €200.

Country	Delivery Time	Shipping Costs (under threshold)	Free Shipping From
Germany 🇩🇪	2-4 business days	€4.95	€80
EU 🇪🇺	2-8 business days	€6.95	€80
Switzerland 🇨🇭	5-9 business days	€10.00	€80
Rest of world 🌍	8-12 business days	calculated at checkout	€200

 

📌 Important Note:

If a package is not collected, an incorrect address is provided, or delivery is refused, we incur costs for return shipping and processing. Unfortunately, we must charge the following fees for this:

€6.90 for refused delivery and incorrect address
€7.90 for non-collection

 

💡 Customs & Taxes

For deliveries to non-EU countries, customs duties, taxes, or import fees may apply, which are to be paid directly by the customer. If you return items, you can check with your local customs authority regarding a possible refund of the duties paid.

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Returns

Sorry to hear you want to return something! 😕 But no problem – you can return your order within 30 days of receipt.

 

📌 How to return:

✔ Items must be returned unworn, unwashed & in their original packaging.

✔ The return shipping fee is a flat rate of €4.90, which will be deducted from your refund amount.

✔ You can create your label here: Return Portal

✔ If your shipment cannot be found, please contact our customer service at customercare@littlecasimir.com

🚨What we cannot accept for return:

✖ Products that have already been worn, washed, or damaged.
✖ Products without original packaging or labels.

 

📌 Refunds & Processing

Once your return has reached us, the refund will be processed via your original payment method. This may take a few days.

This can take up to 7 business days.

 

If your product has a defect or flaw, please contact us before returning it by sending an email with photos and a brief description to customercare@littlecasimir.com so we can find a suitable solution together.

We hope this helps! 💛 If you have any questions, please feel free to contact us. 😊